Personal Information Protection Guidelines of Mitsui Fudosan Realty Group

To Our Clients

Mitsui Fudosan Realty Network
Mitsui Rehouse
Real Plan

Mitsui Fudosan Realty Co., Ltd. and each Mitsui Rehouse company have established and will comply with these Personal Information Protection Guidelines of Mitsui Fudosan Realty Group.
* For details, please visit our website at:

Basic policy

The Mitsui Fudosan Realty Group recognizes the importance of our clients’ personal information and is committed to fully complying with laws, regulations, internal regulations, etc. concerning the protection of personal information by all of our officers and directors, while taking all possible measures to ensure the proper handling and secure management and use of personal information.
Furthermore, by performing ongoing reviews, we strive to improve and promote the protection of personal information.

Acquisition, use and provision of personal information

1. Acquisition, use and provision of personal information
We will acquire your personal information by proper means and announce, notify or clarify the purposes of use thereof. We will never use personal information beyond the purposes for which it was collected without your consent.
Furthermore, if the personal information is provided or disclosed to third parties, we will do so in accordance with the procedures prescribed by laws and regulations.
2. Purposes of use of personal information and retained personal data

Your personal information and retained personal data is used for the following purposes and will never be used for any other purposes:

  • a. The sale and lease of real estate, and agency, brokerage and management businesses thereof and other businesses incidental thereto
  • b. Insurance intermediary and agency business
  • c. Parking operation and management business and other businesses incidental thereto
  • d. Provision of information on products and services handled by Mitsui Fudosan Group companies concerning your life, living environment and leisure
    *“Mitsui Fudosan Group” means Mitsui Fudosan Co., Ltd. and its subsidiaries and consolidated companies described in its Annual Securities Report.
  • e. Sales activities related to the above purposes by post, e-mail, phone, etc.
  • f. Market research, customer trend analysis and survey analysis of products and development of sales methods, etc.
  • g. Provision of personal information to third parties within the scope necessary for attaining the purposes listed in a), c), d), and f) above
3. Provision of personal information to third parties

In addition to those cases provided for by laws and regulations, your personal information may be provided to third parties by writing, post, phone, Internet, e-mail, information system, or advertising media, within the scope necessary for attaining the purposes of use listed above. At your request, however, we will discontinue providing your personal information to the recipients.

a. Recipients (examples) to which personal information is provided

  • <1>Parties or prospective parties to an agreement in the brokerage for sale/purchase and lease of real estate, and other real estate agents, Internet advertising businesses, real estate business associations, and government-designated real estate information network organization (registration of property, notification of closing of agreement, sales and price assessment based on data in the relevant system; “Network Organization” hereafter)
  • <2>Business proprietor, participating agency companies and brokerage companies for the sale of new properties
  • <3>Real estate agents and agency companies and brokerage companies, etc. to which you are introduced in the brokerage for sale/purchase and lease of real estate
  • <4>Financial institutions, judicial scriveners, registered land and building investigators, real estate management companies, remodeling contractors, movers, etc. for services incidental to real estate transactions
  • <5>Parties or prospective parties to an agreement for monthly parking, other real estate agents, or the owner or management company of the parking, etc.
  • <6>Mitsui Fudosan Group companies

b. Items of personal information to be provided

Items within the scope necessary for the above purposes of use, including, without limitation, name, address, telephone number, property information,
information on closing of an agreement, etc. in the individual transactions

4. Shared use of personal information

Your information will be shared with Mitsui Fudosan Realty Group in order to attain the above purposes of use.

  • a. Mitsui Fudosan Realty Group companies which share and use your information See the following website:
    Regarding the content of business and other details of each group company, refer to each company’s website.
  • b. Purposes of use
    Same as those listed in item 3 above with respect to the use of personal information and retained personal data
  • c. Items of personal information to be shared for use
    Items within the scope necessary for the purposes of use above, including, without limitation, name, address, telephone number, property information,
    information on closing of an agreement, etc.
  • d. If your personal information is shared with others outside the Mitsui Fudosan Realty Group, we will take additional necessary measures.
  • e. Manager responsible for shared use: Mitsui Fudosan Realty Co., Ltd.
5. Subcontracting the handling of personal information
We may engage an outside contractor to handle personal information. 
In such a case, we will select a contractor which implements thorough measures to protect personal information, and will strictly supervise such contractor to ensure adequate protection of the personal information.
6. Contact information

If you request the disclosure or correction of the content or discontinuance of use, or if you have any question or comment regarding your personal information and retained personal data, please contact the following or the relevant sales division.

Contact in charge of personal information of the Mitsui Fudosan Realty Group (within the division in charge of compliance of Mitsui Fudosan Realty Co., Ltd.)
Address: P.O. Box 118, Kasumigaseki Building, 3-2-5 Kasumigaseki, Chiyoda-ku, Tokyo 100-6019
Contact on website:

How to request the disclosure of personal information
Please complete the designated request form for disclosure and send it directly to the contact point given above, together with the designated accompanying documents.
* Details of the procedure for requesting disclosure:

Personal data management system

1. Strict control
  • a. We carefully and strictly control your personal information, and take utmost care and appropriate safety management measures to prevent unauthorized access, loss, falsification, leakage, etc. of personal information.
  • b. We provide all officers and employees of each Mitsui Fudosan Realty Group company with training in accordance with internal regulations to ensure that they comply with related laws and regulations and understand the meaning and necessity of protecting personal information, and exercise necessary supervision over Group companies.
2. Operating structure of the protection of personal information
  • a.  The Personal Information Protection Management Supervisor appointed by the representative director of Mitsui Fudosan Realty Co., Ltd. serves as chief officer responsible for the protection of personal information of the Mitsui Fudosan Realty Group.
    Mitsui Fudosan Realty Group, Personal Information Protection Management Chief Officer, Compliance Officer
    Mitsui Fudosan Realty Co., Ltd., Personal Information Protection Management Supervisor, Compliance Officer
  •   b. Under the control of each division manager of Mitsui Fudosan Realty Co., Ltd. as the Personal Information Protection Manager, each division strives to protect personal information. Furthermore, within the Group companies, each company appoints its own Personal Information Protection Management Supervisor.
  • End

Handling of personal information at our website

1. SSL-encrypted communication
SSL-encrypted communication is available at our website when you provide your personal information to us (Brower compatible to SSL is required for the use of SSL. There may be cases where even with the use of SSL-compatible browser, SSL may not be available due to setup or SSL communication is not available due to Internet connection environment.).
2. Cookie
We may use cookies in order to realize our service features. Cookie is a small text file stored in your computer when you visit a website and is mainly used by a system to recognize each user. Although the cookie information on the use of our website is meaningless information other than for the purpose of using the services offered at our website, if you do not wish to accept these cookies, you may refuse the cookies through your browser setup. Please note, however, that if you set up your browser to refuse the cookies, some of our services and features at our website may not function properly.
3. Access log
Our website collects information such as IP addresses and browser type from the access log. Collected information is used as statistics for purposes such as analysis of use trend of our website and is not reflected on personal information.
4. Links to other websites
Please note that even though our website offers links to third-party websites for your convenience, we are not responsible to protect any personal information at any of such third-party websites.






1. 個人情報の取得、利用、提供
2. 個人情報、および保有個人データを利用する目的


  • a.  不動産の売買・賃貸、それらの代理・仲介、管理その他付帯する事業
  • b.  保険媒介代理事業
  • c.  時間貸駐車場その他の駐車場事業
  • d.  上記の事業に関して、郵便物・電子メール・電話等による営業活動、顧客動向分析または商品・営業手法開発等の調査分析
  • e.  生活・住環境・レジャーに関連する商品サービス等の情報提供
  • f.  上記a.c.の目的の達成に必要な範囲での、個人情報の第三者への提供
3. 個人情報の第三者提供


a. 個人情報を提供する相手先(例示)

  • <1>不動産売買・賃貸の仲介における契約相手方となる者、その見込者、他の宅地建物取引業者、インターネット広告掲載業者・不動産事業者団体、および指定流通機構 (物件登録、成約通知および同機構のデータを利用しての営業、価格査定等の実施)。
  • <2>新規物件の販売における事業主・共同代理会社・媒介会社。
  • <3>不動産売買・賃貸の仲介におけるお客様を紹介した新規物件の事業主・代理会社・媒介会社等。
  • <4>不動産取引の付帯業務における金融機関、司法書士、土地家屋調査士、不動産管理業者。
  • <5>月極駐車場の契約相手方となる者、その見込者、他の宅地建物取引業者。

b. 提供される個人情報の項目


4. 個人情報の共同利用


  • a. 共同利用する三井不動産Realtyグループ会社(以下のホームページをご覧下さい)
  • b. 利用目的 上記2.記載の個人情報、および保有個人データを利用する目的と同様。
  • c. 共同利用する個人情報の項目
  • d. お客様の個人情報を三井不動産Realtyグループ外と共同利用するときは別途必要な処置を講じます。
  • e. 共同利用の管理責任者 三井不動産Realty株式会社
5. 個人情報取扱いの委託
6. 個人情報に関するお問い合せ窓口


1. 個人情報の厳重かつ適正な管理
  • a. お客様の個人情報は適正かつ慎重に管理し、個人情報への不正アクセス、紛失、改ざん、漏洩等を防止するため、最大の注意と必要かつ適切な安全管理措置を講じております。
  • b. 三井不動産Realtyグループ各社のすべての役員・従業者に対して、社内規程に基づき、関係法令等の遵守ならびに個人情報保護に関する取組みの意味と必要性を理解、 共有するための教育・研修を実施し、必要かつ適切な監督を行っております。
2. 個人情報保護の運営体制
  • a. 三井不動産Realty(株)の代表取締役が選任した「個人情報保護管理責任者」を三井不動産Realtyグループの個人情報の保護に関する統括責任者としております。
    三井不動産Realtyグループ 個人情報保護管理統括責任者 コンプライアンス担当役員
    三井不動産Realty株式会社 個人情報保護管理責任者 コンプライアンス担当役員
  • b. 三井不動産Realty(株)各事業部門長を「個人情報保護管理者」として、各事業における個人情報の保護を実践しております。また、グループ会社においても各社の「個人 情報保護管理責任者」を選任しております。



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